Privacy Policy
Last Updated: [1-14-2026]
IO Global is a networking platform for our registered e-commerce users, and your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and otherwise process your information (“Personal Data”), and outlines your rights and choices regarding your Personal Data.
This Privacy Policy applies to Green Wave Ingredients, Inc., d/b/a Ingredients Online, and any affiliates involved in the collection, use, sharing, or other processing of Personal Data (“IO Global,” “we,” “ours,” “us”) and explains how we collect, use, and share the Personal Data that we gather on subdomains and websites on ioglobal.ingredientsonline.com (“Website”).
Personal Data We Collect
You may give us Personal Data by signing up for an online account, entering information through our online forms or surveys, contacting us for information or customer service, or inputting Personal Data while using our Website. If you are already a registered user of our e-commerce site at www.ingredientsonline.com, you will automatically gain access to IO Global.
The categories of Personal Data we may collect include:
- Identifiers, such as real name, postal address, telephone number, Internet Protocol address, email address, account name, and other identifiers.
- Commercial information, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Financial information, such as billing details, order details information, signature, bank account number, credit card number, debit card number, or any other financial information.
- Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.
- Professional or employment-related information, such as company information, company contact details, and any publicly available business profiles.
- Inferences drawn from the above categories of information.
In addition, like many website operators, we collect Personal Data that your browser sends whenever you visit our Website. This includes log data, such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website you visit, the time and date of your visit, the time spent on those pages and other statistics, and whether you reached our page via a social media or email campaign. This Personal Data may be collected via several technologies, including cookies, web beacons, clear GIFs, canvas fingerprinting, and other means. You can control cookies in your browser to enable or disable them.
If you access our Website through third parties, or if you share content from our Website to a third-party social media service, the third-party service may send us certain Personal Data about you if the third-party service and your account settings allow such sharing. The Personal Data we receive will depend on the policies and your account settings with the third-party service.
Our Website can include some links of other third parties’ websites. However, these parties have their separate privacy policies, which means that we are not responsible for content and activities of these websites. We encourage users to be aware when they leave our Website and to read the privacy statements of any other site that collects Personal Data.
How We Use Your Personal Data
We collect your Personal Data to:
- Provide products and services for you on our Website, which includes:
- maintaining and servicing accounts,
- providing customer service,
- verifying customer information,
- processing payments, and,
- providing advertising or marketing services to you.
- Process transactions, manage and fulfill orders, and send notifications about information exchange between you and IO Global.
- Provide analytic services, such as analyzing customer usage and improving services.
- Send you promotional communications about new products, special offers, or other information which we think you may find interesting.
- Conduct market research and project planning.
- Detect security incidents, protect against fraudulent or other criminal activities, debug and repair errors, and maintain the overall quality and safety of our Website.
- Fulfill our legal and financial obligations.
Unless you ask us not to, we may contact you to tell you about specials, new products or services, or other marketing or promotional materials. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send, or you can contact us using the “Contact Information” section below. You will still continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).
How We Respond to ‘Do Not Track’ and Other Opt-out Signals
Some browsers provide you with a way to signal that you do not want your browsing activity to be tracked. The services may not currently respond to all Do Not Track (“DNT”) or similar signals, as we are awaiting consensus from the Internet policy and legal community on the meaning of DNT and the best way to respond to these signals.
Privacy Rights and Additional Disclosures for Certain U.S. Residents
Several jurisdictions grant state residents certain rights and disclosures. We provide the following information to further help you understand your potential privacy rights. If you would like to exercise any rights or inquire as to whether such rights are available to you, please email us at marketing@ingredientsonline.com.
Request for Information or Deletion. Residents of certain U.S. states have the right to know whether we are processing your Personal Data, and in some instances, you have the right to request that we disclose to you the categories listed below for the preceding 12 months. We have the right to request verification of your identity for all requests for information. In responding to this right, we shall provide to you:
- The categories of Personal Data we collect about you.
- The categories of sources from which your Personal Data is collected.
- The business or commercial purpose(s) for collecting, selling, sharing, or disclosing your Personal Data, and the categories of Personal Data disclosed for such purpose(s).
- The categories of third parties with whom we share your Personal Data.
- The categories of Personal Data we have sold, if any, about you and the categories of third parties to whom your Personal Data was sold, by category or categories of Personal Data for each third party to whom the Personal Data was sold.
- The specific pieces of Personal Data we have collected about you.
In addition, you may have the right to request we delete your Personal Data.
Request for Correction. Residents of certain U.S. states have the right to request the correction or rectification of inaccurate information in the resident’s Personal Data.
Request for Portable Data. Residents of certain U.S. states have the right to receive, in certain circumstances, a portable format of their Personal Data that allows the data to be transmitted to another entity.
Opting Out of Cookies and Sale/Sharing Using Online Tracking Technologies. Our use of online tracking technologies may be considered a “sale” / “sharing” under applicable law. Residents of certain U.S. states may have the right to opt out of being tracked by these third parties by clicking the [Your Privacy Choices / Do Not Sell or Share My Personal Information] link at the bottom of our Website and selecting your preferences.
Residents of certain U.S. states may opt out by broadcasting an opt-out preference signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). To download and use the browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.
Limiting the Use of Sensitive Personal Data. Residents of California have the right to direct us to use or disclose sensitive Personal Data only for providing goods or services, or as otherwise minimally permitted under applicable law. However, we do not use or disclose sensitive Personal Data for any purpose other than providing our goods and services to you, or as otherwise minimally permitted under applicable law.
Third Party Marketing. If you are one of our customers, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Data to third parties for the third parties’ direct marketing purposes. We do not disclose your Personal Data to third parties for the third parties’ direct marketing purposes.
Automated Processing & Profiling. Residents of certain U.S. states have the right to opt out of the processing of Personal Data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.
Right to Equal Service & Price. You have the right to receive equal service and price, even if you exercise a privacy right.
Verification Process for Exercising Rights. To protect our consumers’ privacy, we verify privacy rights requests to ensure that only you (or your authorized agent) can exercise rights pertaining to your Personal Data. As part of our verification process, we may request you to submit additional information.
If you are an authorized agent wishing to exercise rights on behalf of a state resident, please contact us using the information at the bottom of this Privacy Policy and provide us with a copy of the consumer’s written authorization designating you as their agent. We may need to verify your identity and place of residence before completing your rights request.
Appeal Process. In certain cases, we may decline to take action on your request as permitted by law. Should we decline your request, we may provide you with a written explanation of the reasons for our decision and, where required by applicable law, an opportunity to appeal these decisions.
If we deny your appeal, we may provide a written explanation of our decision and, where required by applicable law, instructions on how to contact your local Attorney General or Department of Justice for further review.
Privacy Rights and Additional Disclosures for EEA, UK, and Swiss Individuals
Lawful Bases for Processing. If you are from the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, our legal bases for collecting and using your Personal Data are as follows:
- The performance of a contract: This applies when you give us your Personal Data and we provide you with products and services. For example, you create and manage an account on our Website.
- Our legitimate business interests: For example, fraud prevention, maintaining the security of our network and services, direct marketing to you, and improvement of our services.
- Compliance with mandatory legal obligations: For example, account and tax requirements, which are subject to mandatory retention periods. We may also collect your Personal Data to record your requests to exercise your rights and to verify your identity for such requests.
- Consent: This applies where you provide your Personal Data and specifically consent to us using it to provide you with a specific service. For example, you can receive our emails about product updates, IO Global news or promotion information from us. Consent applies where we do not rely on another legal basis. Consent may be withdrawn at any time.
In some limited cases, we may also have a legal obligation to collect Personal Data from you in response to lawful requests by public authorities, including to meet law enforcement requirements, described in Section 3, “How We Share Your Personal Data.”
If you have questions or need further information concerning the legal basis on which we collect and use your Personal Data, please contact us by using the contact details provided at the end of this Privacy Policy.
EEA, UK, and Swiss Individuals’ Rights. If you are from the EEA, UK, or Switzerland, you have the right, under certain circumstances, to:
- Access your Personal Data;
- Correct inaccurate information in your Personal Data;
- Request erasure of your Personal Data without undue delay;
- Request restriction of, in certain circumstances, the processing of your Personal Data;
- Request receiving a portable copy of your Personal Data held by us, and to have that portable copy transmitted to another controller; and
- To object to the processing of your Personal Data.
To exercise any of these rights, contact us using the details provided in the “Contact Information” section below, and please specify which privacy right(s) you wish to exercise. We may need to verify your identity to honor this request.
International Transfers of Data. Any Personal Data that you provide to us may be accessed, shared, or processed by our offices, located in the United States, and service providers located in the United States, if such data transfer is necessary for the specific purpose for which you submitted your Personal Data (such as the provision of goods or services under a written contract). This may entail a transfer of your Personal Data across international borders. The data protection standards may differ and be lower than the standards enforced in your jurisdiction. We maintain appropriate safeguards as required by applicable law for any Personal Data transferred internationally.
Right to Lodge a Complaint. If you have any issues with our compliance, you have the right to lodge a complaint with the relevant supervisory authority. We would, however, appreciate the opportunity to first address your concerns and would welcome you directing an inquiry to us via the information in the “Contact Information” section below.
Security and Retention
We are committed to protecting customer Personal Data and making efforts to maintain the safety of the Personal Data that our customers provide us. We implement a variety of security measures to maintain the safety of Personal Data when you enter, submit, or access your Personal Data. However, no website, application, or transmission can guarantee security. Thus, while we have established and maintain what we believe to be appropriate technical and organizational measures to protect the confidentiality, security, and integrity of the Personal Data obtained through the Website, we cannot ensure or warrant the security of any Personal Data you transmit to us.
We will retain your Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained. When the information is no longer necessary for these purposes, we delete it or keep it in a form that does not identify you, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, and mandatory retention periods provided by law and the statute of limitations.
Children’s Privacy
Our Website is not directed at individuals under the age of 16. We do not knowingly collect Personal Data from children under 16. If you become aware that a child has provided us with Personal Data, please contact us using the contact details provided at the end of this Privacy Policy. If we become aware that a child under 16 has provided us with Personal Data, we will take steps to delete such information.
Change of Control
Your information may be transferred to a third party because of a sale, acquisition, merger, reorganization, or other change in control. If we sell, merge, or transfer any part of the business, part of the sale may include your Personal Data.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or the launch of new features within the IO Global. We encourage you to periodically review this Privacy Policy to ensure you are familiar with the most current version. Please review carefully before submitting Personal Data to our Website. The date the Privacy Policy was last updated is indicated at the top of this page.
Contact Information
If you have any questions about products or services of IO Global, or if you have any questions or complaints in relation to this Privacy Policy, please contact us using the following contact details:
Email: marketing@ingredientsonline.com
Tel: 877.550.3600